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Support

MakeQueue support covers installation, order synchronization, production templates, scheduling, work-center capacity, calendar exceptions, privacy requests, and billing navigation.

Contact support

Email 348442987@qq.com. Include your myshopify.com store domain, the affected order number, what you expected, and what happened. Never send passwords, two-factor codes, API secrets, customer addresses, or payment information.

Before contacting support

1. Open MakeQueue inside Shopify Admin and click Sync orders.
2. Open Product templates and configure any item marked Needs setup.
3. Check that the work center has non-zero capacity and the date is not closed.
4. Record the approximate time and any error message shown by MakeQueue.

Data and deletion

Customer privacy requests are handled through Shopify's mandatory privacy webhooks. Uninstalling the app stops synchronization; Shopify's shop-redaction workflow then removes stored shop data.